Legal

Refund Policy

Effective date: January 1, 2026

1. Billing & cancellation

Nanika POS add-on subscriptions are billed monthly in advance. You can cancel any add-on at any time by emailing support@nanikapos.com; it stops future renewals.

2. Refunds

We do not offer refunds or credits for partial billing periods, except where required by applicable law.

3. Payments & billing errors

Payments are processed by Paddle.com, our merchant of record. If you believe you were charged in error, contact us at support@nanikapos.com and we’ll work with Paddle to resolve it.